Application Support Engineer

London, England, United Kingdom · Support · Funnelback, London

Description

We’re on the lookout for a technical all-rounder to join our Search Application Support Team. Ideally, you’re a Linux geek who is proficient with search and SaaS, and also a great communicator.

If that’s you, apply now!

And if you’re keen to learn a bit more, please read on…

Requirements

Due to an increased number of clients we need an additional Application Support Engineer to join our busy UK team. You will assist in providing broad front line customer support on agreed SLAs and hosted search platform issues, maintaining our high level of customer satisfaction.

Additionally, you’ll be working on:

Success in this role, looks like:

We are looking for:


About Funnelback

Funnelback is a powerful search and insights platform that digitally transforms businesses through improved information management. Harnessing information, to serve up an entirely personalised search experience, Funnelback delivers intelligent, tailored and engaging user experiences, and completely personalised website content - without users having to search for it.

Through advanced CMS integration, Funnelback pulls together bespoke webpages that draw relevant content into one seamless and dynamic experience for some of the UK’s most known brands such as Santander, University of Oxford, Npower, William Hill and NHS Choices amongst others.

In 2017, Funnelback was recognised by leading analyst Gartner as a visionary in the Insight Engine Magic Quadrant. As a global company, we have successfully delivered solutions to some of the largest organisations in the world and have ambitious growth plans.

Benefits

We’re a friendly bunch, and enjoy the unique, relaxed and social environments in all our offices across the globe. We love what we do and we're confident you'll love it too...


Please note that Funnelback does not accept speculative CVs and will not be liable for any introduction fees, or otherwise, should we engage with any candidate speculatively submitted by an agency.


Funnelback collects and processes data in accordance with the GDPR. https://www.funnelback.com/privacy

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